Detailed Profile:
  • Education – Applicants must possess B.E/B.Tech (CSE/IT)
  • Batch – 2019 passed out
  • Salary or CTC: INR 412500/- LPA (Fixed- 375000/- + Variable (10%) – 37500/-)
Skills Desired:
  • Expertise with SQL
  • Expertise with MS Excel, MS PowerPoint
  • Applicants  should have excellent written and oral communication skills
  • Comfortable working in a dynamic team environment where projects and deadlines often require multi-tasking and flexible work schedules
  • Applicants must be a self-starter with solid analytical and problem-solving skills
  • High level of attention to detail, ability to execute and deliver project deliverables on budget and on time.
  • Applicants should have the capability to interact with individuals at all levels of the organization
  • Applicants should be a strong commitment to customer service
Profile: Business Technology Analyst-Global Employer Services Technology Center:
Job Responsibilities:
  • Applicants will work with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all compliance tools.
  • Applicants will identify gaps and determine solutions to drive efficiency.
  • Utilize applications such as MS Excel, MS Power Point to generate metrics and develop actionable recommendations
  • Applicants will provides support to engagement teams or management by collecting and analyzing data and reporting results based on the needs of end users/client teams.
  • Gain exposure to some of the complex tasks within the job function
Profile: Business Technology Analyst-Customer Interactive Centre GESTC:
Responsibilities:
  • You will provide personalized customer service by responding to the needs of the customers
    Enter contacts into a call tracking system and manage those issues to resolution
  • Should have knowledge sharing and work flexibility
  • Consistently meet client expectations and project deadlines
  • Adept at research & analysis
  • Evaluate problems of the customers and provide logical lasting solutions
  • Adhering to the project and standards and processes as necessary. Contribution to the development of such standards where required
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Refer more complex issues or reconfigurations to senior specialists
  • Demonstrate the capability of handling high call volumes and tickets and work on other projects as needed
Interview Process:
  • Round 1st: Assessment Test.
  • Round 2nd: Technical Round.
  • Round 3rd: HR Round.
  • Round 4th: Business Round.
Interview Location: Hyderabad, Telangana.