Job Description:
Planning & Prospecting (Source)
Planning & Prospecting (Source)
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| Tata Motors is hiring for Dealer Sales Executive | B.E./B.Tech./MBA/Diploma/Graduates |
• Creating an activity/target plan for self on a monthly basis to track pipeline, status of each lead and conversion potential
• Adhering to the monthly activations plan by product category & executing market activation activities as planned by DSM & AGM (Sales)
• Documentation and collection of all customer information during the activities in order to open the green form & follow up on the lead allotted and conduct visits/test drives as per appointment
• Adhering to the monthly activations plan by product category & executing market activation activities as planned by DSM & AGM (Sales)
• Documentation and collection of all customer information during the activities in order to open the green form & follow up on the lead allotted and conduct visits/test drives as per appointment
Sales Process
• Conducting a detailed need analysis to engage with the customer & position TML products according to the identified need of the customer
• Performing the demo process highlighting the benefits of the product to the customer and also comparing with competition
• Addressing all product related queries/objection by the customer and involve the DSM when required
• Marketing the various value added services available to the customer
• Generating quotations for the customer based on their requirements and considering the prevalent schemes/offers & guiding the customer on the financing options, RTO process, insurance, booking amount, etc.
• Continuous follow up with the customer at each stage to convert the C0 to retail
• Getting commitment sheet signed off from the customer after booking of the vehicle & confirms the booking by accepting booking amount, opening yellow form and completing all document requirements
• Calculating the estimated time of delivery, explaining the delivery processes to the customer & scheduling delivery time with customer and confirms after discussion with the logistics department
• Conducting a detailed need analysis to engage with the customer & position TML products according to the identified need of the customer
• Performing the demo process highlighting the benefits of the product to the customer and also comparing with competition
• Addressing all product related queries/objection by the customer and involve the DSM when required
• Marketing the various value added services available to the customer
• Generating quotations for the customer based on their requirements and considering the prevalent schemes/offers & guiding the customer on the financing options, RTO process, insurance, booking amount, etc.
• Continuous follow up with the customer at each stage to convert the C0 to retail
• Getting commitment sheet signed off from the customer after booking of the vehicle & confirms the booking by accepting booking amount, opening yellow form and completing all document requirements
• Calculating the estimated time of delivery, explaining the delivery processes to the customer & scheduling delivery time with customer and confirms after discussion with the logistics department
Behavioral Attributes – Must possess with high proficiency:
• Customer Orientation
• Selling Skills
• Result Orientation
• Problem Solving and Decision Making
• Initiative & Objection Handling
• Candidate should have good Communication
Knowledge required:
• Applicants should have knowledge of features, benefits and advantages of own and competition products
• Applicants should have knowledge of financing options available, generate quotation based on the prevalent schemes, documentation required and timelines
• Applicants should have knowledge of all value added services associated with the product
• Applicants should have knowledge of events in the calendar year which have a high impact on sales
• Applicants should have knowledge of product demonstration and objection handling
• Four wheeler commercial vehicle driving license is preferred
• Customer Orientation
• Selling Skills
• Result Orientation
• Problem Solving and Decision Making
• Initiative & Objection Handling
• Candidate should have good Communication
Knowledge required:
• Applicants should have knowledge of features, benefits and advantages of own and competition products
• Applicants should have knowledge of financing options available, generate quotation based on the prevalent schemes, documentation required and timelines
• Applicants should have knowledge of all value added services associated with the product
• Applicants should have knowledge of events in the calendar year which have a high impact on sales
• Applicants should have knowledge of product demonstration and objection handling
• Four wheeler commercial vehicle driving license is preferred
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