Job Summary of Cognizant Recruitment Drive:

Qualification Required: Graduate Degree Holder (Engineering/Computer Science Background preferred) (Source: Seekajob)

Job Profile: Tech Support Specialist

Location: Pune, Maharashtra, India

Experience Required: 1-3 Years

Employment Type: Full Time

Job Function: Other, Analyst

 

We are looking for candidates with International Technical Support experience -Voice

Core Competencies:

  • You should have relevant Experience and Minimum # of Years :1 - 3 Years
  • You should have excellent written and verbal communications skills (English)
  • Should have excellent Troubleshooting skills, search skills, ability to approach problems logically
  • Tier 1 Production Application troubleshooting skills -Windows, Networking etc


Other Requirements

(Certification, etc.)

  • Willing to work in 24X5 environment
  • Must have excellent Customer service skills
  • Customer service orientation and ability to work in a team
  • Must have good interpersonal and communication skills
  • Candidate should have excellent Soft skill, Communications skills (Voice Email) to handle customers across the globe
  • Candidate have good typing skills
  • Sales Force Certification preferred

For More: Click here